Unexpected Benefits of IAM Automation for Higher Education

Bruce Macdonald

December 3, 2020

Identity and access management (IAM) automation is an undeniable game changer in higher education, with countless advantages for colleges and universities. So, when we recently worked with Pulse to survey IT leaders in higher education, we were a little surprised by the narrow scope of some of the results.When asked what automation benefits they’re most looking forward to, most of the answers centered around three categories: 

  • Reduced security risk 
  • Boosted confidence in compliance status 
  • A shift from reactive to proactive threat detection

All of these are certainly key benefits for higher education; however, the payoffs for colleges and universities go well beyond these three. Automation can increase efficiency, resiliency, and accuracy in a number of ways.

More Time for Strategic Initiatives

While just over a third of respondents showed interest in this benefit, the importance of time saved cannot be overstated. Institutions that no longer have to spend time manually managing IAM can instead dedicate those resources to more innovative projects. Whether it’s app development, streamlining processes across departments, or focusing on end user experience, removing the more time-consuming parts of identity and access management allows colleges and universities to devote more resources towards strategic thinking.

Improved End User Experience

With so many other priorities to manage, user experience can get left behind. Our recent survey certainly reflected that: only 13% of respondents noted it as an expected benefit. Overlooking this vital piece of the IAM roadmap may expedite processes in the short-term, but poor UX can create extra work (i.e., onboarding challenges and overall usage issues) down the road if neglected for too long. 

Simplified Workflows and Streamlined, Modernized Processes

Never underestimate the power of simpler processes. These automation bonuses may have only sparked excitement in around 10% of our IT leaders, but these streamlined workflows can make all the difference for universities. This is especially true for larger institutions who are tasked with identity and access management across multiple departments and colleges where automation can save countless hours.

For IT leaders in higher education, IAM automation provides a significant number of positive outcomes. Before any of them can be realized, however, automation must be prioritized. Learn more about these important benefits of identity and access management automation in our free resource: Higher Education IT Leaders Are Looking to Complement Access Governance With Automation.